Home care is entering a new era—one defined by system transformation, greater consumer choice, and strengthened accountability. Is your organisation ready to meet the moment?
With sweeping reforms underway in 2025, including the rollout of the Support at Home Program and Single Assessment System, providers are facing a significant shift in funding models, assessment tools and service delivery expectations.
The Home Care Reform Quality, Safety & Risk Forum is your essential opportunity to stay ahead of reform, drive innovation and elevate care outcomes.
Tailored for executives, quality managers, compliance officers and care coordinators across home care, health, government and technology, this event is designed to support those on the frontlines of change.
More than just a forum—it’s a practical roadmap to the future of home care. You’ll gain:
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Proven strategies to strengthen data-driven risk management, ensure compliance, and uphold care standards
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Practical approaches for integrating the Single Assessment System and adapting to evolving funding structures
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Insights on building a tech-enabled, workforce-ready organisation equipped for long-term sustainability
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Tools to deliver personalised, consumer-centred care while navigating reform and regulatory scrutiny
What challenges will we tackle together?
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Bridging Skills & Training Gaps
Learn how leading organisations are developing accessible, standardised training programs to lift care quality and consistency across the board.
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Tackling Workforce Shortages & Boosting Retention
Discover innovative recruitment and retention strategies that are helping providers build and sustain a resilient workforce.
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Navigating Funding Constraints
Gain insights into how services are maximising limited resources and finding new ways to fund workforce development and care improvements.
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Overcoming Technology Barriers
Hear from sector leaders who are successfully adopting tech solutions—despite budget and training limitations—and learn how you can do the same.
Our Advisory Board
These senior Aged Care sector leaders have drawn on their experience and insight to help shape this year’s agenda and speaking lineup for the Home Care Reform, Quality, Safety & Risk Forum.
Featured Speakers
Michelle Smith
Director – Operational Policy and Implementation Management (Assessment and Home Care Transition Branch)
Australian Government’s Department of Health, Disability and Ageing
Juliette Spurrett
Executive Director
Community Services
Geoff Rowe
Chief Executive Officer
Aged & Disability Advocacy Australia
Rameez Hassan
Chief Nursing Officer
Regis Aged Care
Heather Hollingworth
Chief Executive Officer
BCD Community Care
Julia Lawrence
Executive General Manager, Service Delivery
St Vincent’s Care Services
Meredith Coote
Co-Chair, Department of Social Services
Russell Kennedy Lawyers
Dean Saxby
Operations Manager for Aged Care Assessment Services
Catholic Healthcare
Why Attend?
Stay ahead of Home Care Reforms, gain critical insights into the transition to the new Support at Home Program, including funding structures, assessment processes, and operational changes with
Dean Saxby, Operations Manager for Aged Care Assessment Services, Catholic Healthcare
Master compliance & risk management, understand how to navigate stricter regulatory requirements, enhance quality assurance, and implement proactive risk assessment strategies to ensure safety.
Strengthen workforce readiness by learning how to adapt workforce staff models for consumer-directed care, develop culturally responsive teams, and integrate digital tools effectively with
Heather Hollingworth, Chief Executive Officer, BCD Community Care
Balance personalisation and service equity, ensuring care remains accessible and sustainable across diverse communities with
Juliette Spurrett, Executive Director, Community Services
Leverage technology for better care, discover digital solutions that improve efficiency, transparency, and communication while maintaining human connection with
Alice Hay, Executive Manager, Feros Care
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Engage with industry leaders, learn from key experts and stakeholders shaping the future of home care, and build valuable partnerships through networking opportunities.
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Loved the conference and the content. I got a lot out of the two days. Particularly for me, having the Home Care stream focus was informative, educational and it was great meeting like-minded individuals.
Head of Community, Happy Valley Home Care
This forum is part of
