Alice Hay

Executive Manager

Feros Care

With over 15 years of experience in the community services industry, particularly within the community aged care sector, Alice is a proactive and engaged leader known for delivering client-focused care with strategic insight and dedication. Throughout her career, Alice has earned a reputation as a well-respected professional, passionate about enhancing the lives of those she serves.

Holding a Bachelor of Social Science (majoring in Psychology) and a Diploma in Management, Alice combines a deep understanding of human behaviour with strong leadership and operational expertise. She has successfully led diverse teams of more than 400 team members, creating supportive, collaborative environments where individuals and teams can thrive.

An expert in strategic planning, case management, and program development, Alice has held senior and executive leadership roles within the non-profit sector, consistently driving innovation and achieving significant improvements in care delivery outcomes.

Passionate about creating sustainable programs that promote well-being and quality of life, Alice brings a wealth of knowledge, practical experience, and inspiring leadership to the stage. She looks forward to sharing insights and fostering meaningful conversations about the future of community services.